Mallory R.
Employee Experience Consultant | Creating Thriving Cultures of Recognition and Engaged Employees
- Role
- Employee Experience Consultant at Southwest Airlines
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Mallory R.
Hi, I’m Mallory Rodriguez — culture champion, storyteller, and firm believer that recognition is more than a “thank you”… it’s the heartbeat of an engaged, inspired workplace.As an Employee Experience Consultant at Southwest Airlines, I infuse fresh energy into programs that celebrate people, amplify appreciation, and spark authentic connections across our organization. Whether I’m developing company-wide programs, orchestrating large-scale recognition events, or finding process efficiencies that make everyone’s day smoother, my goal is always the same: create experiences that make employees feel valued, seen, and proud to be part of the team.With over a decade of experience serving both Southwest customers and employees, I blend creativity with strategy, drawing from my background in internal communications, marketing, and consulting to design recognition programs that align with company values while fostering connection, pride, and belonging.When I’m not elevating the employee experience, you’ll likely find me gliding across the ice (figure skating), rallying on the pickleball court, exploring new corners of the world, or spending time with my goldendoodle, Mason — the best co-pilot in life.
Experience
Employee Experience Consultant
Apr 2022 — Present · Dallas, TX, US
In my role as an Employee Experience Consultant, I serve as strategic lead for all things recognition related at Southwest. I oversee projects and project improvement initiatives, and serve as a subject matter expert for partnering workgroups. In my day to day this could look like, speaking on a company-wide panel, presenting to senior leaders, overseeing major recognition events for the company, finding process efficiencies, or participating in focus groups. Every day is a little different - with an overall goal of helping to create a culture of recognition and a positive employee experience for everyone.
Education
Embry-Riddle Aeronautical University
Bachelor of Science (B.S.), Marketing
2011 — 2014
The University of Dallas
Master of Business Administration (M.B.A.), Business Administration and Management, General
2017 — 2019
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