Mallory Hogan

About Mallory Hogan

Dynamic staffing and operations leader with a B.A. in Psychology and a minor in Organizational Leadership from the University of Cincinnati. I bring over a decade of experience in customer service, retail management, and client relations—having led high-performing teams and managed multi-million-dollar retail locations for top brands like Abercrombie & Fitch and Eddie Bauer.In my current role as Account Supervisor at Hospitality Staffing Solutions, I oversee recruiting and staffing efforts across the Cincinnati market, including Northern Kentucky, Lawrenceburg, and Dayton. I’m responsible for managing key client accounts, ensuring service excellence, and driving new business growth within the region.I’m passionate about building strong partnerships, developing talent, and optimizing operations. With a long-term interest in Human Resources and talent strategy, I’m continuously seeking ways to align people and performance for long-term success.

Experience

1. Account Supervisor

   Hospitality Staffing Solutions

   Oct 2021 — Present · Cincinnati, OH, US

   Serve as the primary liaison between hotel clients and HSS, ensuring staffing needs are met while driving client satisfaction and long-term partnerships. Oversee recruitment, onboarding, and payroll processes while managing employee relations and compliance. Conduct client site visits, safety trainings, and team support to promote quality service delivery. Collaborate with internal teams to identify growth opportunities and support business development efforts.

Education

• University of Cincinnati

  Bachelor of Arts (B.A.), Psychology, Organizational Leadership

  2009 — 2013

Skills

• Brand Loyalty
• Business Ethics
• Marketing
• Positive Team Player
• Management
• Team Building
• Organized Multi-Tasker
• Social Networking
• Retail
• Social Media
• Customer Service
• Social Media Marketing
• Visual Merchandising
• Leadership Development
• Microsoft Office