Mallory Hartzler

Product Design Leader | Board Member | Designing for Accessibility | Passionate About Empowering Communities and People

Role
Lead Product Designer at Liberty Mutual Insurance
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Mallory Hartzler

I’m a product design leader specializing in UX strategy, accessibility design, and scalable design systems. With over a decade of experience across finance, insurance, and home services, I help teams deliver human-centered digital experiences that drive measurable business outcomes.My work sits at the intersection of design, accessibility, and strategic leadership—guiding cross-functional teams to build inclusive, high-impact products that support people in both everyday interactions and life’s most profound transitions.What I Bring:• Research-driven UX strategy aligned to business growth• Accessibility programs that scale—74% reduction in compliance issues at KeyBank• Cross-functional leadership across design, product, and engineering• Team culture rooted in care—mentoring designers and nurturing engaged, balanced teams• Deep empathy informed by my work as a grief educator Recent Highlights:For a social impact-focused startup, designed an MVP prototype and design system, including AI-driven onboarding flows grounded in user research. Led UX and accessibility for 3.8M+ users at KeyBank, launched the company’s first usability lab, and built a long-term accessibility strategy at HOMEE. Facilitated 40+ design thinking workshops and mentored dozens of designers across roles and industries.What I’m Seeking:A mission-driven team where I can lead product design strategy, foster sustainable and joyful design culture, and build thoughtful products that improve people’s lives—especially in finance, wellness, estate planning, or other impact-driven spaces.Let’s connect: m••••••••@gmail.com

Experience

  1. Lead Product Designer

    Liberty Mutual Insurance

    Sep 2025 — Present

Education

  • University of Cincinnati

    Bachelor, Graphic Communication Design

    2010 — 2015

Skills

  • Photoshop
  • Html
  • Microsoft Office
  • Powerpoint
  • Microsoft Word
  • Illustrator
  • Graphic Design
  • Indesign
  • Microsoft Excel
  • Windows
  • Adobe Creative Suite
  • Web Design
  • Logo Design
  • Customer Service
  • Illustration
  • Photography
  • English
  • Outlook
  • Dreamweaver
  • Typography
  • Brochures
  • Facebook
  • Adobe Acrobat
  • Social Media
  • Corporate Communications
  • Editing
  • Mac
  • Digital Photography
  • Layout
  • Css
  • Event Planning
  • Branding
  • After Effects
  • User Experience
  • Flash
  • User Interface Design
  • Adobe Fireworks
  • Interaction Design
  • Wordpress
  • Concept Development

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Mallory Hartzler — Lead Product Designer at Liberty Mutual Insurance in Cincinnati, OH, US | Unifers