Mallory Nason

Experience

1. Project Officer Project Manager

   Amdocs Studios Formerly Stellar Elements

   Aug 2022 — Present

   Successfully manage large-scale, client-facing web and custom application projects valued at $4.5M annually, leading cross-functional teams of 12+ designers, engineers, quality analysts, and data strategists to deliver innovative, user-centered solutions• Foster strong relationships with clients and stakeholders through empathetic communication and proactive problem-solving, resulting in improved client trust and retention• Drive technical program success by fostering open communication between technical and non-technical stakeholders, reducing project bottlenecks• Optimize project workflows leveraging tools such as Jira, Asana, Confluence, and Slack, driving transparency, mitigating risks, and ensuring alignment with stakeholder objectives• Deliver user-focused solutions by aligning project outcomes with stakeholder needs, enhancing customer satisfaction through clear and consistent communication• Deliver data-driven insights and dashboards to inform client decisions, demonstrating the value and impact of program initiatives

Education

• Texas A&M University

  Bachelor, Communication, Philosophy

Skills

• Hospitality
• Strategic Planning
• Food
• Microsoft Office
• Management
• Marketing
• Public Speaking
• Training
• Customer Service
• Article Writing
• Food Service
• Client Relations
• Event Planning
• Inventory Management
• Merchandising
• Social Networking
• Social Media Marketing
• Event Management
• Strategic Communications
• Social Media
• Client Liaison
• Retail
• Visual Merchandising