Mallory May
Member Service Advisor @United Federal Credit Union
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WORK HISTORY
Member Service Advisor @United Federal Credit Union
Granger, IN, US
My current job roles include maintaining a high level of member service. Multi-tasking by working between teller line and platform/desk on a daily basis. While moving between the two roles, I still exceed production goals. I process consumer and business installment loans and credit cards. I work with home equities and open new memberships. I strive to capitalize on all opportunities to cross-sell to ensure our members are in the best products for their financial situation. Key Accomplishments-In Q1 of 2021 I produced over a million dollars in installment lending-This inspired a new award titled \"Million Dollar Club.\"-In Q3 of 2021 I produced over a million dollars in installment lending for the second time, and was entered into the Million Dollar Club again-Q1 of 2021 I earned the Diamond Award for total number of lending units and total number of new accounts opened-Q4 of 2020 I earned the Diamond Award for total number new accounts opened-Q2 of 2021 I had the highest number of new accounts -YTD 2021 I have produced over 3 million in installment loan dollars -April of 2021 I stratified to the highest level of stratification (Platinum) that my position can achieve-2019 I achieved Gold stratification status-2018 I achieved Silver stratification status-
EDUCATION
Bethel University
Bachelor's degree, Business Administratrion
SKILLS
ABOUT MALLORY MAY
Member Service Advisor at United Federal Credit Union
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