Mallory Joyner

About Mallory Joyner

As a dynamic and strategic Conference Operations Manager, I specialize in designing and executing high-impact events that elevate brand visibility, deepen audience engagement, and drive revenue growth. With a passion for crafting memorable user experiences, I bring energy, focus, and a results-oriented mindset to every project.I’ve successfully led meetings and conferences ranging from 10 to attendees, managing complex logistics while aligning with organizational goals and customer needs. My strengths lie in building meaningful relationships—with clients, executive leadership, vendors, and cross-functional teams—and adapting quickly in fast-paced environments.Beyond operations, I contribute to the strategic direction of events through-Event Strategy Development-Program Design & Audience Engagement-Sponsorship Activation & Partnership Strategy-Marketing & Promotion Planning-Post-Event ROI AnalysisI also embrace emerging technologies to enhance event outcomes, including-AI-Powered Analytics & Personalization-Automation in Event WorkflowsI’m a natural leader and lifelong learner who pushes myself and those around me to continuously improve. Whether I’m collaborating with stakeholders or optimizing processes, I’m committed to delivering excellence and innovation in every event I touch.

Experience

1. Conference & Event Operations Manager, Global Conferences & Events

   AICPA

   Aug 2023 — Present · Durham, NC, US

   Manage the logistical operations for small to complex Association hybrid, virtual and in person conferences, meetings and events with a focus on creating high quality, professional educational and networking experiences. Use event technologies, internal and external resources, organizational best practices and expertise in event management to ensure quality and optimum delivery of event experiences.

Education

• East Carolina University

  Bachelor of Science (B.S.), Hospitality Administration/Management

  2010 — 2014

Skills

• Hospitality
• Hotels
• Menu Development
• Sanitation
• Cpr Certified
• Financial Mgmt
• Goal Oriented
• Great Leader
• Event Management
• Meeting Planning
• Cooking
• Hospitality Industry
• Food Safety
• Schedules
• Food Preparation
• Event Planning
• Customer Satisfaction
• Food
• Restaurant Management
• Servsafe
• Restaurants
• Culinary Skills
• Microsoft Office
• Food Service
• Customer Service
• Hotel Management
• Social Networking
• Catering
• Fine Dining
• Micros
• Food
• Powerpoint
• Microsoft Excel
• Recipes
• Banquets
• Organization
• Phone Etiquette
• Leadership
• Hiring
• Meeting Facilitation