Mallory Brown
Care Manager Ii @Buckeye Health Plan
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WORK HISTORY
Care Manager Ii @Buckeye Health Plan
Cleveland/Akron, OH, US
Member of waiver incident investigation team ensuring the daily operations of home and community-based services (HCBS) in creating and implementing caregiver support plans, yielding a 100% patient satisfaction rate.• Collaborate with cross-functional departments and community partners to verify member’s health, safety, and welfare is assured while maintaining records for 50+ cases monthly with 100% document integrity.• Evaluate clinical risk management of on average 50 members monthly, report feedback, and manage care plans to solve any arising issues, resulting in a 100% service delivery rate.• Correspond with the Ohio Department of Medicaid contractor and other accrediting and regulatory bodies to validate provider oversight and accountability, achieving 100% process implementation.
ABOUT MALLORY BROWN
Accomplished Masters prepared Social Worker and Registered Nurse professional with 8+…
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