Mallika Vij
Hcm Payroll Analyst @CMiC
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WORK HISTORY
Hcm Payroll Analyst @CMiC
Toronto, ON, CA
Responsible for handling client issues on the Human Capital Management software suite • Triage and debug client issues and support clients with updated workflows• Communicate with clients via web meetings/ conference calls to gather more details on the issues and implement workarounds• Collaborate with the software development teams to ensure defects were correctly identified, rectified, and incorporated into the software patch• Regularly interact with Product Teams to resolve Client Training & Product Suite Customization issues
EDUCATION
Punjab Technical University
Bachelor of Technology (B.Tech.), Information Technology
Seneca Polytechnic
Ontario College Graduate Certificate, Human Resources Management
SKILLS
ABOUT MALLIKA VIJ
I am a performance driven individual with a passion for enabling human capital management…
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