Mallikarjuna Sastry

About Mallikarjuna Sastry

I am a senior banking and analytics leader with 20 years of experience across the full product suite — retail deposits, lending, wealth, and cards — with international exposure in India, Singapore, and the US. My career at HSBC and Citi has combined cross‑functional leadership in Product, Marketing, Analytics, and CRM with direct P&L responsibility for managing a $2B deposit, investment, and loan book in Singapore.I specialize in driving transformation mandates: modernizing BI with Tableau, embedding GenAI through Conversational BI product design and Copilot based on Analytics workflow redesign, designing unified data layers, and orchestrating CRM strategies. Alongside innovation, I bring governance expertise, having navigated cross‑border data requirements and implemented Management Control Actions to ensure analytics functions are both impactful and compliant.I bring a perspective that connects CXO decision‑making with the design of analytics and AI functions ready for boardroom mandates. Recognized by the 3AI Thought Leaders Circle and author of the AI Navigator Newsletter, I am currently pursuing Independent Director and Chief AI Officer programs to deepen my perspective on how data and AI can serve both fiduciary outcomes and enterprise transformation.

Experience

1. Senior Vice President, Wealth Analytics

   Citi

   Jan 2023 — Present · Bengaluru, IN

   Responsible for setting up the Client Analytics delivery team for Citi Global Wealth in India. Established Org structures, Engagement Model and Book of Work for Consumer Wealth and Private Bank Analytics delivery teams.

Education

• Birla Institute of Technology and Science, Pilani

  Master of Management Studies, Business Administration and Management, General

Skills

• Business Case Preparation
• Credit Risk
• Business Analysis
• Predictive Modeling
• Strategy
• Channel Optimization
• Customer Engagement
• Product Management
• Portfolio Management
• Competitive Analysis
• Reward Strategy
• Portfolio Strategy
• Marketing Management
• Forecasting
• Product Marketing
• Product Development
• Analysis
• Finance
• Management
• Crm
• Forecasting Models
• Business Planning
• Strategic Planning
• Credit Cards
• Marketing
• Analytics
• Business Strategy
• Banking
• Risk Management
• Customer Segmentation
• Market Research
• Unsecured Loans
• Project Management
• Process Improvement
• Retail Banking
• Marketing Strategy
• Wealth Management
• Customer Loyalty
• Financial Forecasting
• Segmentation