Mallikarjun Tuppad

About Mallikarjun Tuppad

I architect and deliver AI-powered, cloud-native solutions on Azure — from whiteboard to production.29+ years in software engineering. 19+ years at Microsoft. 300+ customer engagements. Solutions serving 50M+ users.What I do:→ AI-First Solution Architecture: RAG pipelines, agentic AI systems (single/multi-agent), LLM integration, Azure OpenAI, Azure AI Search, Semantic Kernel→ Cloud-Native Delivery: PaaS-first architectures on Azure — App Service, Container Apps, AKS, Functions, APIM, Cosmos DB→ Consulting & Delivery Leadership: End-to-end ownership of complex, multi-disciplinary projects for Fortune 500 enterprises, ISVs, and startups→ Pre-Sales & Solutioning: Technical proposals, estimations, PoCs, architecture design — translating business outcomes into scalable solutions→ Engineering Excellence: CI/CD, DevSecOps, IaC (Bicep/Terraform), GitHub Copilot across SDLC, Well-Architected FrameworkWho I\'ve worked with:• 300+ ISVs, startups, and digital-native companies (including 50M+ user-base customers)• 30+ global enterprises (European) • 200+ enterprise solutions across 50+ IT/ITES companies (150K–10M+ users)• CTOs, CIOs, CEOs, founders, enterprise architects, and engineering leadersWhat sets me apart: I go from architecture whiteboard to production code — not just slides I\'ve stepped into at-risk projects and turned them around I build reusable IPs, accelerators, and reference architectures that scale across teams I embed AI-native thinking into delivery — not as an afterthought, but as the defaultCurrently: Principal Engineer at Microsoft CXP-CRE — leading live-site incident response and building AI-powered investigation platforms (RAG + Azure OpenAI). Saved engineering hours.Previously: Principal Customer Engineer (ISV CoE) → Principal Cloud Solution Architect → Principal Consultant/Architect → Product Architect at a US startupM.Tech, IIT Madras | 15+ Microsoft Certifications including AZ-400, AZ-204#Azure #AI #GenAI #CloudArchitecture #SolutionArchitect #PrincipalConsultant #RAG #AgenticAI #AzureOpenAI #Microservices #CloudNative #DigitalTransformation #DevOps #GitHubCopilot #WellArchitectedFramework #Microsoft #Consulting

Experience

1. Principal Engineer - Engineering Ops - Cre

   Microsoft

   Jul 2025 — Present · Bengaluru, IN

   Operational leader in the CRE team managing live-site incident response across Azure services - driving outage management, cross-team coordination with engineering and support teams, and real-time stakeholder communication through approved channels. Concurrently architected and delivered an AI-powered platform that transformed incident investigation workflows.• Led live-site incident management: coordinated cross-functional war rooms, delivered timely and accurate outage updates to senior leadership and customers, managed post-resolution RCA requests, and ensured transparency through structured communication protocols.• Designed and built an AI-powered incident analysis platform using RAG architecture — Azure OpenAI (GPT-5) embeddings with Azure AI Search (integrated vectorization) for semantic retrieval over ICM incident data. Platform saved engineering hours and an estimated $1M+ in operational costs.• Built agentic investigation workflows with task decomposition, tool invocation (Kusto queries, search APIs), memory management across sessions, and human-in-the-loop review for root cause analysis.• Leveraged GitHub Copilot across the full SDLC — AI pair-programming, Copilot-assisted test generation (Playwright), automated PR summaries, and pipeline authoring.• Owned end-to-end delivery on Azure App Service with VNet integration, private endpoints, managed identity, CI/CD pipelines, and observability — aligned with Well-Architected Framework.Technologies.NET 9.0 (C#), ASP.NET Core, Agent Framework, Azure AI Search, Azure OpenAI (GPT-5), Azure Data Explorer (Kusto/KQL), GitHub Copilot, Azure App Service, Private Endpoints, Managed Identity, Azure DevOps CI/CD

Education

• Indian Institute of Technology, Madras

  M.Tech, CIM

  1996 — 1997

• Gogte Institute Of Technology

  Bachelor of Engineering (B.E.)

  1991 — 1995

Skills

• Office 365
• Sharepoint
• Soa
• Asp.net Web Api
• Enterprise Search
• Microsoft Office Sharepoint Server
• Cloud Solution
• C#
• .net
• Paas
• Asp.net Mvc
• Software Consulting
• Enterprise Software
• Enterprise Architecture
• Consulting
• Iaas
• Microsoft Azure
• Solution Architecture
• Microsoft Technologies
• Architecture
• Visual Studio