Mallikarjun Rao
GM OPERATIONS @ CORPORATE FOOD SERVICES
- Role
- Gm Operations at Gangothri Developers
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mallikarjun Rao
Having 23+ Yrs of Experience in Hospitality | Facilities Management | REWS Sales & …
Experience
Gm Operations
Dec 2016 — Present · Hyderabad, IN
Seventh Heaven (Sri Aditya Hotels & Resorts)- A Propritory based company is an known brand in Hyderabad for Restaurants & Pubs, Corporate Food Sevices and Major Outdoor Caterings @ plus of gatherings.We Manages Approx Pax meal Per day for all the meal sessions @ Corporate Caterings and below are Major Key Accounts in Hyderabad Location :* Google* S&P GLOBAL* UBER* UNITED HEALTH GROUP (UHG @ MULTIPLE ACCOUNTS)* XILINX IND LTD* PEGA SYSTEMS World wide* ADP My KRA\"S - Single Point of Contact for Major of the Buisness Accounts.Revenue Management @ P&L and All other cost factors of the accounts - Set the Budgets to all the Locations and ensure achieve as per the set of Targets in terms of Unit Revenues as well as Retail & BTC, HR Cost,Food Cost,Transporation Cost and any miscalinious @ Each unit to run the accounts in a profitable way.Lead for the the new buisness, Scoping of the account @ All the aspects / Parametrs, Post evaluating - Acquiring of the New Business and Effective / Soft Mobilization of the same.Managing the team size of 500 plus across the locations.(Direct and Indirect Reportees).Conducting The Training Sessions (L&D) and review meetings to All the Unit Managers for better Operational Excellence.Developing and Executing the Standard Operational Procedures for Sevice Excellence.Focus on Quality Control and EHS aspects to ensure the quality deliverables at all times.Co ordination with the Production leads for Menu Designing and Re engineering of the menus to break the monotony @ incorporation of new recipies as per the existing trends.Co ordinate with Procurement and finance leads for required procurement processes.Interact with the Buisness leads in a periodical manner to obtain the Feedback through voice of the employee surveys and take the appropriate measures towards the given feedback.Obtain High level ESAT scores from the Buisness units during the Service Provider Assesment / Evaluation tenure.
Education
Hospitality and Facilities Management
Bachelor of Science (B.Sc.)
2001 — 2004
Indira Gandhi National Open University
PG Diploma in Food Services and Quality Control Management, QSHSE
2017 — 2018
Skills
- Fine Dining
- Micros
- Team Management
- Leadership
- Rooms Division
- Food & Beverage
- Customer Service
- Pre-Opening
- Hotel Management
- Hospitality Industry
- Revenue Analysis
- Cuisine
- Operations Management
- Catering
- Hotels
- Facilities Management
- Team Building
- Management
- Business Development
- Restaurant Management
- Hospitality Management
- Menu Development
- Training
- Customer Satisfaction
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