Mallikarjun Arikatla
Lead Product Designer at Cisco
- Role
- Lead Product Designer at Cisco
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Mallikarjun Arikatla
I’m a UX and Product Designer with 9+ years of strong background in designing complex enterprise tools and customer-facing platforms. I’ve led end-to-end design initiatives at companies like Cisco and Lowe’s, working across cross-functional teams to turn user pain points into thoughtful, scalable solutions. My experience spans dashboards, compliance tools, cloud platforms, and service design—always focused on simplifying workflows, improving usability, and aligning with business goals. I bring hands-on skills in user research, journey mapping, design systems, wireframing, prototyping, and usability testing, along with a strong understanding of product thinking and cross-team collaborationSKILLS & COMPETENCIES:User Research | Product Strategy | UX/UI Design | Design Thinking | Journey Mapping | User Personas | Heuristic Evaluation | Wireframing | Prototyping | Information Architecture | Interaction Design | Design Systems | Accessibility (WCAG)| Mobile-First Design | Responsive Design | Usability Testing | A/B Testing | Task Flows | User Flows | Service Design | Stakeholder Management | Cross Functional Collaboration | Agile & Scrum | Figma | Sketch | Adobe XD | Miro | Balsamiq | Fig Jam | Jira | Confluence | Zeplin | HTML/CSS (basic)| UX Writing | Data-Driven Design | Storytelling | Workshop Facilitation | Problem Framing | Systems Thinking | Competitive Analysis | Feature Prioritization | MVP Definition | OKRs & KPIs | Remote Collaboration | Customer Experience (CX)| Behavioral Analytics.
Experience
Lead Product Designer
May 2024 — Present
Led the design of a new compliance reporting experience for Cisco CX Cloud as the sole UX designer. I initiated the project, collaborated with PMs and engineers, and delivered a functional prototype in one month—simplifying reporting, reducing setup time, and introducing AI-driven insights. The success of this work influenced the broader reporting roadmap and legacy tool migration. Also contributed to the redesign of the Meraki Next Gen Dashboard, helping improve usability at scale for global enterprise customers. Focused on simplifying navigation, unifying complex data, and improving trust through better visibility and control. Our design updates received positive feedback at Cisco Live and helped drive customer adoption.
Education
Silicon Valley University
Master's degree, Computer Science
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