Mallika Sinha

About Mallika Sinha

Every number tells a story: 16% GMS growth, 1.2M+ labor hours saved, 90% automation. As an AI Program Manager, I transform data into decisions and strategy into scale.”From integrating 35+ carriers across 21 countries to optimizing Amazon’s product catalog with AI-driven schema enhancements, my journey has been driven by one belief: complex problems demand bold, structured, and scalable solutions. What I Bring to the Table🧠 AI-Powered Catalog Excellence: Reduced defects from 11% → 3%, driving a 16% uplift in Gross Merchandise Sales (GMS) through automation & schema redesign. Safety & Risk Innovation: Automated chemical risk incident classification with LLMs, cutting manual effort by 90% and ensuring 100% compliance. Global Program Delivery: Managed 40+ associates across 9 programs, embedding governance frameworks that achieved a 95% leadership satisfaction score. Operational Strategy in Logistics: Drove analytics pilots that saved 1.2M+ labor hours while sustaining 95%+ delivery accuracy.🤝 Cross-Functional Leadership: Partnered with Data Science & Engineering to translate AI/ML insights into scalable business outcomes across US, CA, and AU markets.🧩 Skills & Superpowers🤖 AI/ML Mastery – LLMs, GenAI, Prompt Engineering, Model Evaluation, AI Ethics Tech Tools – Python, SQL, Redshift ETL, Tableau, QuickSight, Power BI, VBA Program Management – Agile/Scrum, JIRA, KPI Tracking, SLA Governance Operational Strategy – Lean Six Sigma Black Belt, Kaizens, Risk & Compliance Leadership Edge – Proven ability to lead multicultural teams and deliver global-scale AI programs Currently pursuing PMI-CPMAI certification, sharpening my expertise in AI program frameworks to continue blending AI innovation with operational strategy — scaling businesses smarter, safer, and faster.

Experience

1. Program Manager, Tech, Workforce Health Safety (Whs)

   Amazon

   Mar 2025 — Present · Bengaluru, IN

   In my role as a WHS Program Manager at Amazon, I led global safety initiatives by integrating AI/ML-driven analytics and automation into risk management and compliance processes. Partnering with cross-functional science, engineering, and operations teams, I designed data-driven strategies that improved WHS performance and predictive risk monitoring. I also implemented AI-enabled risk assessment models for new and existing processes, driving continuous improvements in workplace safety while ensuring alignment with global regulations and industry standards.

Education

• North Carolina State University

  Master's degree, Industrial Engineering (Concentration in Data Science and Supply Chain)

  2018 — 2020

• Bhilai Senior Secondary Public School

  Senior Secondary Examination, Physics/Chemistry/Mathematics

  2010 — 2011

• Delhi Public School, Bilaspur

  Secondary Examination

  2008 — 2009

• Vellore Institute of Technology

  Bachelor's degree, Electrical and Electronics Engineering

  2012 — 2016

Skills

• Gsm
• Lte
• Microsoft Excel
• Powerpoint
• Leadership
• C
• 3g
• Teamwork
• Microsoft Word
• Mobile Communications
• Public Speaking
• C
• Microsoft Office
• 5g
• Matlab
• Management
• Iot
• Universal Mobile Telecommunications System (Umts)
• Telecommunications
• Pre-Sales Technical Consulting