Mallika Goel
Software Engineer @Salesforce | Java, C#, Distributed Systems | Ex-Microsoft AI
- Role
- Software Engineer Ii at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mallika Goel
I work on messaging infrastructure at Salesforce, building integrations with WhatsApp\'s APIs and backend systems that process customer messages at scale. My work involves the full feature lifecycle - backend, frontend, writing stored procedures, testing, and rollout. I\'ve also spend time on performance work like query benchmarking/optimization and investigating performance issues in the product.Before Salesforce, I was at Microsoft working on code coverage tools for the Edge browser. Built dashboards to track test coverage, helped move some services to certificate-based auth, and spent time getting old test suites to work with new infrastructure.I have experience with C#, React.js, JavaScript, Python, CosmosDB, SQL Server, Redis, multiple Azure services and cloud tools.
Experience
Software Engineer Ii
Dec 2024 — Present · Hyderabad, IN
Agentforce Marketing (formerly Marketing Cloud)Building high-scale messaging solutions for enterprise customers integrated with Meta’s WhatsApp platform. Enabling brands to seamlessly deliver personalized transactional and promotional messages at scale through Salesforce Marketing Cloud, driving stronger customer engagement and improved ROAS for customers.
Education
National Institute of Technology Delhi
Bachelor of Technology - BTech, Electrical and Electronics Engineering
2017 — 2021
Mother Teresa Mission Higher Secondary School
Higher Secondary , PCM
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