Malissa Hernandez
Program Manager Iii @Navy Federal Credit Union
Pensacola, FL, US
EMAILS
MOBILE NUMBERS
+18•••••••72
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WORK HISTORY
Jun 2025 — Present
Program Manager Iii @Navy Federal Credit Union
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EDUCATION
N/A
Friends University
Bachelors
SKILLS
Program ManagementVendor ManagementOutsourcingMobile DevicesBusiness Process ImprovementCall CenterProject ManagementBusiness Process DevelopmentTraining & DevelopmentCellular CommunicationsTroubleshootingTeam BuildingManagementIntegrationProduct ManagementCoachingCustomer SatisfactionTrainingTestingCall CentersNetworkingAccount ManagementChange ManagementCdmaTechnical SupportBusiness AnalysisCustomer ExperienceContract NegotiationEmployee TrainingTeam LeadershipProject PlanningProcess ManagementMicrosoft ExcelProcess ImprovementWirelessVoipPmo4gPmpLeadership
ABOUT MALISSA HERNANDEZ
Program Manager III - Lending Strategy & Communications
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