Malini Dey

Associate Director @EY

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2020 — Present

Associate Director @EY

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Bengaluru, IN

EDUCATION

1981 — 1991

Carmel Convent ( Rourkela ) India

ICSE

1991 — 1993

Saint Paul's School (Rourkela) India

ISC

2002 — 2005

Symbiosis Institute of Management Studies

MDBA, Marketing

1993 — 1996

Delhi University

BA (Hons.), Sociology

1996 — 1997

YMCA Institute of Media Studies & Infornation Technology (New Delhi) India

PG Diploma, Public Relations and Advertising

SKILLS

Customer RetentionBankingTeam ManagementLeadershipCustomer Relationship Management (Crm)NetworkingGovernanceBusiness Process ImprovementPerformance ManagementCrmBpoCall CenterCredit CardsCall CentersTalent AcquisitionVendor ManagementRelationship ManagementOutsourcingManagementService DeliveryProcess ImprovementBusiness AnalysisOperations Management

ABOUT MALINI DEY

As an Associate Director at EY, I lead global vendor management initiatives for various clients in the banking and non-banking industries. With an MBA in Marketing and 18+ years of experience in BPO, vendor, and relationship management, I have a proven track record of developing and implementing outsourcing, offshoring, and vendor rationalization strategies that deliver value, efficiency, and quality.I have extensive global exposure, having worked with vendors and stakeholders across the US, Asia, and Europe. I excel at managing vendor contracts, performance, and relationships, ensuring compliance, alignment, and satisfaction. I also leverage my communication, negotiation, and analytical skills to facilitate collaboration and problem-solving among diverse teams. My mission is to enable and empower clients to achieve their business goals through effective vendor management solutions.

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