Malindi Vaughan

Sales Operations Manager, Sales Enablement @Informa Connect

London, GB

Key Responsibilities- Develop and maintain sales processes and procedures to streamline operations and enhance efficiency- Implement and manage sales technology platforms, including Salesforce as well as our onsite Rebooking Technology Orbit & Touchplan, to support sales activities and track performance- Train sales users to use sales enablement technologies such as LinkedIn Sales Navigator- Collaborate with sales, marketing, finance, and other cross-functional teams to ensure alignment of strategies and initiatives- Create and deliver sales training programs and materials to equip the sales team with product knowledge and best practices- Generate regular reports and dashboards to communicate sales performance metrics and insights to stakeholders- Identify bottlenecks and inefficiencies in the sales process and propose and create solutions to address them- Oversee responsibility of direct reports, establish and manage performance reviews.

The Aga Khan Academy, Mombasa

High School, IB Diploma program, and IB Middle Years Program

University of Northampton

Bachelor's degree, Sport Studies and Management joint honors