Malik Hargrave
Manager - Business Process Management
- Role
- Business Process Manager at Travelers
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Malik Hargrave
As a dynamic leader with a proven track record in operational effectiveness, I thrive on driving strategic initiatives and optimizing processes to enhance efficiency and deliver exceptional results. My journey through the Operations Leadership Development Program has equipped me with robust skills in people leadership, process and project management, and strategic planning and execution.In my role within Technology Business Support, I facilitated development labs and revamped onboarding processes, demonstrating my commitment to fostering growth and improving team dynamics. My experience with the Underwriting Process Team involved managing BPM initiatives that led to significant cost savings, showcasing my ability to implement impactful process improvements. As a Claim Operations Unit Manager, I led a team to streamline document management and develop strategic business plans, further honing my skills in cross-functional collaboration and influential leadership.I am passionate about leveraging my expertise to drive organizational success and am always eager to connect with like-minded professionals who share a commitment to excellence and innovation.Outside of the office, I am a new dad that loves watching football, traveling with my wife and exploring new foods. Let\'s connect!
Experience
Business Process Manager
Feb 2026 — Present · Richmond, VA, US
Education
Appalachian State University
Bachelor's degree, Actuarial Science
2014 — 2018
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