Malik Cherchali
Enterprise Customer Success Manager @OneTrust
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WORK HISTORY
Enterprise Customer Success Manager @OneTrust
Managed a portfolio of enterprise and strategic customers, guiding them through their OneTrust journey to maximize value and business outcomes. Focused on driving product adoption, delivering executive business reviews, and identifying growth opportunities while collaborating with cross-functional teams to support retention and expansion.
EDUCATION
Institution Notre-Dame De Sainte Croix
French Baccalaureate, Natural Sciences
University of Surrey
BSc (Hons), Computer Science
David Game College
University Foundation Programme, Computer Science
University of Surrey
Master's degree, International Business Management
ABOUT MALIK CHERCHALI
Customer Success Manager with extensive experience managing enterprise accounts, including Fortune 500 clients, across EMEA and the UK. I specialize in building lasting relationships, driving product adoption, and aligning customer needs with strategic business goals. Passionate about delivering tailored solutions, leveraging data insights, and collaborating cross-functionally to ensure customer success and long-term growth. With a proven track record in handling escalations, advocating for customers, and influencing product development, I thrive in fast-paced, dynamic environments and am committed to creating exceptional value for every client.
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