Malika Turner
Supervising Policy Analyst @State of New Jersey
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WORK HISTORY
Supervising Policy Analyst @State of New Jersey
Oversee the daily operations of the IES (Integrated Eligibility System) helpdesk team.• Assign tasks, monitor performance, and provide training and support to helpdesk staff.• Spearhead and ensure the completion of 60 hours per year in training for a monthly cohort of 80-200 individuals on the nuances of the Medicaid program, aligning closely with the needs of the Eligibility Determining Agency (EDA) intricacies, tailored to meet the needs of the Eligibility Determining Agency (EDA).• Execute the organization\'s staff training and development strategies by leading division-wide training sessions.• Conduct comprehensive reviews of Medicaid regulations and policies to ensure organizational compliance with federal and state requirements.• Collaborate with cross-functional teams to assess the impact of regulatory changes on Medicaid policies and procedures, providing guidance on necessary adjustments.• Facilitate internal audits and reviews of Medicaid operations, identifying areas for improvement, and implementing corrective actions as needed.
EDUCATION
Capella University
Master of Business Administration - MBA
Thomas Edison State University
Bachelor of Business Administration - BBA
ABOUT MALIKA TURNER
Established and influential Policy Analyst with 7 years of commensurate experience in…
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