Malika Amin
Client Services Manager @Lorien
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WORK HISTORY
Client Services Manager @Lorien
CSM for contingent and permanent workforce on-site at a London Market Insurer. CSM for contingent workforce at a large retail giant- Line Management duties- Relationship management with key stakeholders and sponsors; ensuring KPIs are met and client satisfaction targets achieved- QBR and YBR presentations created and conducted - Escalation point of contact for Recruitment Delivery Teams within Lorien for client related issues- Support delivery sourcing teams with creative recruitment solutions to attract the right candidates - Ownership for operational success of the client
EDUCATION
Highlands Sixth Form
A Levels, English Language (B) Psychology (B) Law (C)
University of Portsmouth
Bachelor of Arts (B.A.), English Language
ABOUT MALIKA AMIN
I specialise in contingent and permanent recruitment in the banking, finance and insurance sector at all levels. My current role as a Client Service Manager requires me to drive the operational success of the account ensuring strategic plans and processes are in place to ensure recruitment is at its optimum level.
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