Malik Nurayn Opoola
Servicenow Practice Lead @Oceaneering
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WORK HISTORY
Servicenow Practice Lead @Oceaneering
EDUCATION
Lone Star College-CyFair
Associate of Science - AS, Computer science and Information Technology
Lone Star College-CyFair
Associate's degree, Business Administration, Management and Operations
Hastings High School
High School Diploma, STEM
ABOUT MALIK NURAYN OPOOLA
ServiceNow PRO | servicenow Developer | Technical Consultant | Software Engineer | Systems Engineer and Administrator with extensive experience across ITSM, ITAM (HAM & SAM), ITOM, CMDB, Discovery, Service Mapping, Orchestration, Event management, CSM, HRSD, ITBM (SPM, APM), Source-to-pay (S2P), App Engine Studio (AES), IRM/GRC and Employee Service Center (ESC) modules. Proven track record of implementing innovative solutions, optimizing platform performance, and delivering tangible business value. Skilled in developing integrations, automating workflows, and maintaining system integrity while ensuring alignment with best practices. Seeking roles focused on technical development with a long-term goal of ServiceNow Architecture specializing in SecOps, ITSM, ITAM, and ITOM Workflows, UI Builders, App Engine, playbooks, flow designer, Incident Management, Problem Management, Organizational Change Management, Service Request, CMDB, Service Level Management, Agile/Scrum Methodology, Service Catalog, Service Portal Configuration, ITSM, ITOM, ITIL, Integration, Cloning, Upgrade.
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