Malik Jallah
- Role
- Area Sales & Service Associate at Medtronic
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Malik Jallah
St Thomas alumnus with a demonstrated history of leadership, teamwork, and sales skills…
Experience
Area Sales & Service Associate
Aug 2021 — Present
Sales Training Excellence Program (STEP)Complete clinical/technical training• Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance.• Provides technical support with device reprogramming, follow-ups and troubleshooting in hospitals and clinics.• Provides on call support as needed for surgeries, device reprogramming, troubleshooting, follow-up enrollments, etc.Educational Support:• Educates physicians and allied healthcare professionals on technical matters relating to our products and therapies• Provides training and resources for allied healthcare professionals to enable them to conduct training for their personnelSales supportCompletes necessary documentation (e.g, implant registration, salesforce.com, mStar) and phone calls (customer service).• Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service and support.• Manages inventories (consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer service and efficiencyRequests and obtains purchase orders after implants per district guidelines.• Conducts regular unsolicited calls to hospitals or clinics.• Maintains current knowledge regarding Medtronic therapies, programs, products, services and competitive products.• Maintains open, effective communication with all Medtronic personnel and customers.
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