Malik Bassett
Co-founder @Next Gen Support
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WORK HISTORY
Co-founder @Next Gen Support
US
Architected and led the development of our flagship platform, a low-code/no-code environment for building custom AI agents, reducing development time for clients by over 60%. Directed the R&D roadmap, prioritizing core technologies including Retrieval-Augmented Generation (RAG), AI orchestration (LangChain/LlamaIndex), and vector database integration to ensure accuracy and context-awareness. Oversaw the engineering team in building a scalable, secure microservices architecture, ensuring 99.9% platform uptime and robust data isolation for enterprise clients. Personally led the design of several proprietary agentic workflows for clients in finance and healthcare, resulting in patents pending for unique process automation techniques.
EDUCATION
Morehouse College
Business & Communications
Harvard Online
Business Development
ABOUT MALIK BASSETT
I\'m a systems thinker who speaks both languages, business and technical. I understand…
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