Malia Suhren

Director of Unsheltered Housing Navigation @Roof Above

Charlotte, NC, US

Supervise and support Housing Navigators to implement a process that quickly connects neighbors to housing opportunities and supportive services•Conducting crisis intervention and management services when needed, utilizing de-escalation techniques, and connecting individuals with appropriate levels of care•Manage collaboration with other street outreach providers to strategically coordinate outreach and severe weather support across Mecklenburg County• Utilize HMIS data in decision-making of best practices for the Unsheltered Housing Navigation Team•Track and report monthly data metrics on overall program outcomes and adapt, to improve outcomes

Winthrop University

Master of Social Work - MSW

University of North Carolina at Chapel Hill

Bachelor’s Degree