Malia Dixon
IT Financial Analyst @Hilltop Holdings
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WORK HISTORY
IT Financial Analyst @Hilltop Holdings
EDUCATION
The University of Southern Mississippi
Bachelor of Science Degree, Management Information Systems
William Carey University
Master's Degree, Business Administration
ABOUT MALIA DIXON
Telecom Specialist with 10 years of experience managing onsite and remote IT and telecommunications projects. Extensive experience simultaneously managing multiple complex, multimillion-dollar projects with aggressive deadlines from inception through completion. Well-developed skills defining business requirements, scheduling deliverables and tasks, leading cross-functional teams, training and mentoring new hires, resolving escalated problems, building relationships, and coordinating all internal and external communications. Dedicated leader and team player with excellent technical, communication, problem solving, and customer service skills and a proven track record of success creating and executing process improvements that cut costs, streamline efficiency, and improve customer service. Holds an MBA and a B.S. in Management Information Systems. Areas of Expertise: IT/Telecom Project Management Strategic Planning & Analysis Training & Supervising Staff Coordinating Communication Implementing Process Improvements Leading Cross-Functional Teams Building Relationships Problem Solving/Escalated Issues Customer Service Technical Skills: Operating Systems: Windows XP, Windows Vista, Windows 7, Server 2010 Languages: HTML, CSS Support Applications: LANDESK, DameWare, TeamViewer Design Applications: Adobe InDesign, Photoshop & Professional Web Development: Dreamweaver, Web Expressions, SharePoint Designer Microsoft Applications: Word, Excel, PowerPoint, Access, SharePoint, Visio Distance Conferencing: Polycom Collaboration Software: Confluence, Microsoft SharePoint 2007 & 2010
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