Malcolm Hoosain

General Manager @Starbucks

CA

Design short- and long-term operational plans and strategies, lead team of more than 20 professionals, and effectively manage healthy business operations. Oversee day-to-day activities and introduce measures to maximize business performance. Sustain optimum staffing levels by leading recruitment and selection drives. Acclimatize new recruits to organizational work environment through on boarding. Track performance of team by evaluating performance on weekly basis, highlighting shortcomings, and recommending suitable actions to boost staff productivity. Contribute to professional development of staff through training and coaching. Foster safe and healthy environment by conforming to H&S guidelines. Increase sales through visual merchandising and implementation of high visual standards.

Centennial College

Business Administration, Business Administration and Management, General