Malcolm Cathcart

Strategy and Advisory Lead @Kerv

Berkhamsted, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Strategy and Advisory Lead @Kerv

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London, GB

I help organisations cut through complexity to find the transformation strategies that actually work.My work sits at the intersection of c-suite ambition and operational reality. I talk to leadership teams about where they want to take their business, then work with the people doing the actual work to understand their challenges and constraints. I value working with people to help them solve their business problems - the outcome is pragmatic transformation roadmaps that deliver measurable value and clear ROI.Recent engagements have included helping a client identify the pain points in their operational business, presenting the root causes to their exec board, and building a business case showing how fixing it would pay for itself in 18 months.With over 20 years in digital transformation and business strategy, I focus on business value rather than technology-first solutions. I break complex problems into language that resonates with business leaders, ensuring that transformation investments deliver tangible outcomes.I specialise in- Strategic advisory and business diagnostics- Business case development with clear ROI- Target operating models and transformation roadmaps- Building internal capability for sustained change

EDUCATION

1995 — 1998

University of Nottingham

2.1, Behavioural Science

SKILLS

GovernanceBusiness Process ImprovementProject DeliveryBusiness IntelligenceBusiness RequirementsRequirements GatheringProcess ImprovementProgram ManagementBusiness ArchitectureIT StrategyCustomer Relationship Management (Crm)Business AnalysisPrince2Benefits RealisationManagementStakeholder ManagementProduct ManagementBusiness StrategySoftware DocumentationRequirements AnalysisProduct StrategyIT ManagementProject ManagementCrmIT Service ManagementPmoChange ManagementVendor ManagementBusiness ProcessAnalysis

ABOUT MALCOLM CATHCART

I help organisations cut through complexity to find the transformation strategies that actually work. My approach combines c-suite conversations about business ambition with shop-floor reality about operational constraints - then I translate that into pragmatic roadmaps that deliver measurable value. I value working with people to solve their business problems. Whether it\'s uncovering why a billing process is broken, building the business case to fix it, or presenting the ROI to the board, I focus on business outcomes rather than technology for its own sake. In a recent engagement, I helped a client identify £2m in savings with an 18-month payback - by starting with their business pain points, not with a technology solution. With over 20 years in business transformation and strategic advisory, I break complex problems into language that resonates with business leaders. I bring together strategic thinking, operational diagnosis, and clear financial cases to ensure transformation investments actually deliver.

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Malcolm Cathcart — Strategy and Advisory Lead at Kerv in Berkhamsted, GB | Unifers