Malcolmt. Jones

About Malcolmt. Jones

Telecommunications ProfessionalTeam LeaderStrategic PlanningProject ManagementNetwork OperationsAnalyst Expertise leading complex business initiatives and projects, cultivating business partnerships, maximizing performance of cross-functional teams while fostering open cooperation and communication, and working collaboratively with internal and external clients to achieve shared goals.Feel free to reach out to me directly on LinkedIn or at m••••••••@yahoo.comHave a great day!

Experience

1. Project Manager

   Lumen Technologies

   Jun 2023 — Present

   Led end-to-end federal network operations projects with expertise in 911, public safety, and telecommunications domains.Coordinated cross-functional teams, including third-party vendors, internal network operations, and security groups, to ensurestreamlined collaboration and maximum efficiency. Employed expertise in Microsoft Office and Microsoft Project to facilitate efficient project workflows and fostercollaborative team environments. Optimized document repositories on shared networks and SharePoint for easy access to project materials. Ensured project documentation maintenance through expert management of formats, change logs, and issue logs. Introduced cutting-edge project management strategies to streamline timelines, optimize resource allocation, and elevateoperational performance.

Education

• Morgan State University

  Bachelor of Science - BS, Marketing

Skills

• Customer Service
• Microsoft Office
• Excel
• Telecommunications
• Word
• Powerpoint
• Planning
• Team Building
• Customer Satisfaction
• Product Management
• Microsoft Excel
• Cross-Functional Team Leadership
• Sales
• Project Management
• Project Planning
• Business Strategy
• Team Leadership
• Vendor Management
• Training
• Leadership
• Program Management
• Process Improvement
• Microsoft Word
• Management
• Networking
• Applicant Tracking Systems
• Strategic Planning
• Microsoft Project
• Customer Relationship Management (Crm)