Malcolm Slack

Technical Operations Manager @Logixal

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Technical Operations Manager @Logixal

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Responsible for the stability, performance, and continuous improvement of IT services, ensuring reliable day-to-day operations aligned to business priorities. Owning service delivery, operational governance, and performance management, translating technical capability into measurable outcomes across people, process, and systems.

EDUCATION

2005 — 2007

London South Bank University

MSc Computer Systems and Networks, Information Technology

1998 — 2002

University of the West Indies

B.A. Computer Science (Hons, Computer Science

SKILLS

InfrastructureService Desk ManagementTeam ManagementMac Os XHelp Desk SupportBlackberry Enterprise ServerNetwork AdministrationSoftware InstallationGroup PolicyServersIT Service ManagementTeam LeadershipWindows 10WindowsWindows 7TroubleshootingTcp/IpMicrosoft ExchangeVpnTechnical SupportActive DirectoryXpWindows ServerVmware InfrastructureHardwareWindows XpTerminal ServicesVmware

ABOUT MALCOLM SLACK

Strategy-focused IT Manager experienced in guiding navigation and improvement of technologies. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrable experience in translating technical requirements to business solutions.

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Malcolm Slack — Technical Operations Manager at Logixal in London, GB | Unifers