Malcolm Robb
Account Technology Strategist @Microsoft
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WORK HISTORY
Account Technology Strategist @Microsoft
Reading, GB
EDUCATION
Robert Gordon University
BSc (Hons), Technology and Business
The Royal Military Academy Sandhurst
Commissioning Course
SKILLS
ABOUT MALCOLM ROBB
As an Account Technology Strategist at Microsoft, I have over seven years of experience in empowering the leading hospitality customers to digitally transform their business operations and customer experiences. I leverage my expertise in Azure, Microsoft 365 and Dynamics 365, as well as my operational planning and team leadership skills, to deliver innovative and customized solutions that meet the needs and challenges of this dynamic industry.In collaboration with my team and partners, I have contributed to multiple successful projects that have enhanced the productivity, efficiency, security, and agility of our customers. For example, I helped a global hotel chain migrate their legacy systems to the cloud, enabling them to scale up their services, reduce costs, and improve data analysis. I also supported a regional pub group in implementing a CRM system that streamlined their marketing, sales, and loyalty programs, resulting in increased customer satisfaction and retention. My mission is to enable our customers to achieve more with Microsoft technologies and to foster long-term and trusted relationships.
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