Malcolm Maitland-Walker

Thames Foyer Manager @The Savoy

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Thames Foyer Manager @The Savoy

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Leading the departments operations. Regularly welcoming 350 guests in a 96 seating restaurant• Ensuring financial targets are met and seeking opportunities to exceed them• Increased F&B revenue by 25% in 2023 vs year prior• Training and empowering team members to reach their goals• Significantly improved colleague engagement and sta retention by 30%. Leading a team of 35• Overseeing department P&L• Optimising both F&B and labour cost whilst ensuring always inline with forecast• Manage department payroll• Proactively take on recruitment responsibilities• Manage rota schedule. Implemented 4 day work week whilst ensuring rota is published 3 weeks in advance• Regularly analyse market trends, conduct competitor analysis to maximise department opportunities• Coordinate with sales and marketing to maximise the departments exposure• Support all F&B departments when needed• Focused on meeting and exceeding hotel Forbes and LQA targets

EDUCATION

2011 — 2015

University of West London

International Hotel Management

2007 — 2009

Royal Alexandra and Albert School

GCSE

2009 — 2011

Reigate College

A Levels

ABOUT MALCOLM MAITLAND-WALKER

Dynamic and results-driven hospitality professional with extensive experience managing high volume food and beverage operations in luxury 5-star environments. Proven track record in leading diverse teams, exceeding financial and guest satisfaction targets, and optimising operational efficiency. Adept at strategic planning, cost management, and implementing innovative F&B programmes to enhance guest experience and drive revenue growth. Seeking to leverage these skills in a Food and Beverage Manager role within a leading 5-star hotel.

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Malcolm Maitland-Walker — Thames Foyer Manager at The Savoy in London, GB | Unifers