Malcolm Barnabas
Elevating consumer experiences through exceptional care
- Role
- Consumer Care at Kenvue
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Malcolm Barnabas
16 years of experience driving customer satisfaction and business growth in the internet…
Experience
Consumer Care
Oct 2023 — Present · Mumbai, IN
Managing the end-to-end vendor lifecycle, including onboarding, performance management, and contract administration for logistics, HCP, and service provider vendors• Partnering with marketing teams to design and deliver consumer-centric marketing initiatives that drive business growth and customer satisfaction• Developing training content that is clear, concise, and effective in driving knowledge retention and application• Leveraging data analytics to uncover consumer needs, preferences, and pain points, and translate them into business opportunities
Education
APTECH Computer Education
MIS
Kairalee Nilayam Central School - India
Bachelor of Commerce - BCom
2008 — 2011
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