Malcolm Baron
Director of IT Service Delivery @Abercrombie & Kent Uk
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WORK HISTORY
Director of IT Service Delivery @Abercrombie & Kent Uk
London, GB
EDUCATION
University of Auckland
Bachelor of Commerce (BCom), International Business, Trade, and Tax Law
University of Auckland
Bachelor of Arts (BA), Political Science and Government
SKILLS
ABOUT MALCOLM BARON
I am authentic technology leader with 10+ years management experience, with a focus on service delivery management in highly complex and intense companies. I have lead teams of Service Desk Analysts and Project People across multiple locations and time zones with a strong focus of coaching people at work and in their personal careers.I am a team player that really focuses on the team, building people up both as individuals by giving opportunities and trust but also building up the team. So many people I have managed have gone on to bigger and better things, my teams are a talent pipeline for the rest of the organization. I have a real talent for managing senior stakeholders, knowing when to say no but also how to find a way to make things happen. I focus on doing what is right even when it is hard. I have experience in managing big events, complex projects, and medium size technical teams, including remote and hybrid long before that was popular. I get involved and am known as a key driver for a team’s culture, not just my team but more broadly across the organisation.
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