Malay Dwivedi

About Malay Dwivedi

A Principal Consultant, Passionate about driving fiscal efficiency and compliance within the public sector, I specialize in Digital transformation of Tax implementation using SAP Tax & Revenue Management. As a functional leader, I orchestrate successful projects, streamline processes, and optimize revenue collection.Over the past decade, I have led SAP-driven modernization programs for national Tax Authorities across the GCC region, supporting digital ecosystems serving over taxpayers. My expertise lies in SAP Tax & Revenue Management (TRM) and Public Sector ERP solutions across Registration, Filing, Payments, Audit, and Compliance domains.I operate at the intersection of policy, technology, and execution — advising Ministries of Finance and senior tax leadership on regulatory alignment, solution architecture, and large-scale transformation roadmaps. I have led cross-functional teams of 10–15 consultants across multi-country engagements, ensuring governance, quality, and successful go-lives.Beyond delivery, I actively contribute to RFP strategy, solution positioning, and practice development initiatives. I am passionate about enabling transparent, scalable, and citizen-centric digital tax systems.Key Areas of Expertise:• Public Sector Digital Transformation• SAP Tax & Revenue Management (TRM)• ERP Modernization & Compliance Systems• Executive Stakeholder Advisory• Cross-Border Program LeadershipOpen to senior consulting and advisory roles in India within Public Sector and Digital Transformation domains.Certifications: GCC Tax Certificate Program at Middlesex University (Dubai Campus), in collaboration with Aurifer.SAP Certified Technology Associate - SAP Cloud for Sales.SAP Certified Technology Associate - SAP Cloud for Marketing.SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1.ITIL- Foundation certified

Experience

1. Principal Consultant, SAP Tax and Revenue Management (Public Sector)

   Invenio

   Jan 2015 — Present · Mumbai, IN

   Principal Consultant – InvenioLed national-level SAP TRM transformation programs across GCC tax authorities.Directed 10–15 member cross-functional teams across multi-country implementations.Delivered enterprise-wide modernization serving taxpayers.Advised Ministries of Finance on digital compliance and regulatory alignment.Contributed to RFP strategy and executive-level solution positioning.

Education

• Jagran Institute of Management and Mass Communication, NOIDA

  PG Diploma in Advertising Public Relationship, Public Relations, Advertising, and Applied Communication

  2004 — 2005

• Sir Padampat Singhania School

  AISSCE, Senior Secondary

  1992 — 1997

• Banaras Hindu University

  Masters in International Business Administration, Business Management - International Business

  2001 — 2003

• Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur

  Bachelor of Commerce, Business/Commerce, General

  1998 — 2001

Skills

• Equities
• Management
• Sap Cloud for Customer Functional
• Relationship Management
• Mis
• Consulting
• Sap Crm Functional
• Product Management
• Retail Banking
• Cross Selling
• Crm
• Customer Relationship Management (Crm)
• Finance
• Sap Crm
• Portfolio Management
• Competitive Analysis
• Business Development
• Banking
• Mutual Funds
• Wealth Management
• Team Management
• Management Information Systems (Mis)
• Sap Crm Technical