Malathi Pillai
Operations Manager - Invoicing | AR & Collections Strategy | Tax Compliance | SAP | RPA | Driving Cash Flow & Compliance Excellence
- Role
- Invoicing Operations Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Malathi Pillai
Finance Leader with 18+ years of experience in Order-to-Cash (O2C), Accounts Receivable, and Tax Compliance Proven track record in collections strategy, credit risk management, and cash flow optimization Expertise in financial reporting, reconciliations, and internal controls Skilled in team leadership, KPI/SLA management, and cross-functional collaboration Strong background in process automation using RPA, SAP, Oracle, Power BI, and Tableau Led initiatives reducing UK overdues from £40M to £5.7M and recovered £581K during COVID Delivered 0.7 FTE savings through RPA and enhanced reporting accuracy Recognized with multiple awards: Pint Team, Golden Pitcher, Beer Short, Summit Individual Passionate about continuous improvement, stakeholder engagement, and scalable finance operations
Experience
Invoicing Operations Manager
Jul 2025 — Present · Bengaluru, IN
Education
Gujarat Secondary and Higher Secondary Education Board (GSEB)
Accounting and Business Mathematics
1997 — 1999
N.C.Bodiwala Commerce College
Bachelor of Commerce (B.Com.), Accounting and Finance
2000 — 2002
SRM Institute of Science and Technology (SRMIST)
Master of Business Administration - MBA, Artificial Intelligence and Data Science
2024 — 2026
Gujarat University
Master of Commerce (M.Com), Accounting and Finance
2003 — 2004
Skills
- Order to Cash
- Fraud Dispute Analysis & Resolution
- Financial Analysis
- Erp
- Mis Reporting / Qc Analysis
- Team Management
- Process Transitioning
- Accounts Payable & Receivable
- Training
- Account Reconciliation
- Procurement
- Revenue Assurance
- Client Relationship Management
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