Theodoros Malakasis
Head of Digital Transformation - Telecoms, Media, Entertainment, Games & Sports @Amazon Web Services (AWS)
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WORK HISTORY
Head of Digital Transformation - Telecoms, Media, Entertainment, Games & Sports @Amazon Web Services (AWS)
Principal (L7) enterprise transformation executive accountable for Cloud and AI strategy across global telecommunications portfolios, influencing multi-year investment decisions and operating model redesign at board level.Strategic & Commercial Impact:• Build and scale AWS’s Global Digital Transformation Practice from inception, generating nine-figure annual business impact through enterprise account expansion and accelerated cloud adoption• Lead Cloud and AI strategy within a €1.2B+ European telecommunications transformation — one of the largest cloud modernisation programmes in EMEA — delivering up to 65% TCO reduction• Influence substantial annual revenue outcomes through executive-led cloud investment roadmaps and value-based transformation cases• Drive sustained double-digit annual growth across strategic telecommunications portfoliosCloud & AI Leadership:• Design and implement enterprise Cloud and AI operating models aligned to commercial KPIs, regulatory frameworks, and large-scale organisational change• Architect scalable, cloud-native platform foundations enabling modernisation across BSS, OSS, digital, and data domains• Enable reinvestment of significant cost optimisation savings into AI, data, and digital innovation programmesExecutive Influence & Leadership:• Act as trusted advisor to Boards, CIOs, CTOs, and transformation committees across global telecom portfolios• Lead global Principal Engineer teams across EMEA and the US• Conduct 150+ executive-level bar-raiser interviews shaping AWS senior leadership capability• Maintain consistent 10/10 CSAT and +30 NPS uplift across strategic enterprise accounts
EDUCATION
Athens University of Economics and Business
Computer Science, Computer Science
SKILLS
ABOUT THEODOROS MALAKASIS
Enterprise Cloud and AI Transformation Executive delivering multi-billion-euro modernisation programmes and sustained nine-figure commercial impact across global markets.Over 20+ years, I have shaped and executed transformation initiatives exceeding €1.2B, built global practices generating $220M+ annual impact, and influenced $100M+ revenue annually through strategic Cloud and AI investment decisions.I partner directly with Boards, CEOs, CIOs and CTOs to translate complex technology landscapes into scalable operating models, financial returns, and sustainable competitive advantage.My focus areas include:• Generative AI strategy and operating model design• Enterprise cloud transformation• Technology enabled cost reduction and TCO optimisation• AI governance and regulatory alignment• Executive stakeholder engagement and board advisoryI am particularly passionate about shaping AI native business models that combine technology, commercial strategy, and organisational transformation.
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