Malachy Rafferty
IT Manager @Unitrunk Limited
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WORK HISTORY
IT Manager @Unitrunk Limited
IT Manager | ERP Specialist | Digital Transformation | IT SecurityExperienced IT leader responsible for delivering and maintaining essential Group IT operations across a multi-company setup, encompassing multiple manufacturing sites and eight distribution sales depots across the UK, Ireland, and Germany.Partnering with senior management and directors to align IT strategy with business objectives, I drive digital transformation initiatives that leverage modern technology to enhance operational efficiency, standardise processes, and enable growth.Key achievements and responsibilities include:ERP Leadership – Maintaining, upgrading, and developing Epicor ERP to meet evolving business needs, including implementing MES and Biscit WMS EMWW. Delivering ERP process improvements through BAQs, dashboards, BPMs, C# development, DMT, and process standardisation.Digital Strategy – Leading the migration from legacy on-premise solutions to Microsoft 365, enabling improved collaboration and scalability.Data & Development – MS SQL database design, tuning, and optimisation, including SQL Views, T-SQL development, stored procedures, SSIS, and indexing.Operational Excellence – Managing a busy help desk operation, ensuring responsive IT support for over 600 endpoints/assets across the business.Risk & Security – Developing and enforcing robust disaster recovery and cybersecurity policies to safeguard critical systems.Leadership & Growth – Building and developing a high-performing IT team, implementing change control and documentation processes to support sustainable business growth.Project & Vendor Management – Overseeing IT projects end-to-end, managing suppliers, and negotiating contracts to ensure value and performance.Passionate about aligning technology with business strategy, I focus on delivering practical, innovative solutions that empower teams and drive competitive advantage.
EDUCATION
Ulster University
Bachelor's Degree, Electronic and Software Engineering
Ulster University
Master's Degree, Computing and Intelligent systems
SKILLS
ABOUT MALACHY RAFFERTY
Passionate IT Manager with vast experience in the IT services and Management required for a manufacturing and distribution company. Strong in Enterprise Resource Planning, ERP implementation, integrations and support of ERP and other business systems such as Warehouse management and Transportation management. A confident communicator at all levels from end user to board level.Capable of analysing any business requirement and implement solutions that enhance and improve the process, manage projects and develop and manage teams to deliver appropriate solutions for the business.
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