Malachi Lythgoe
Director of UX | VP of Strategy & Design | Leading AI-Powered Digital Platforms in Financial Services
- Role
- Citi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Malachi Lythgoe
With over 25 years of experience, I lead UX & Product Design at Citi, uniting design, product, and technology to deliver measurable outcomes across financial services, fintech, and e-commerce.As Creative Director of UX & VP of Strategy & Design, I oversee multi-team organizations driving digital transformation, building enterprise design systems, and launching AI-powered customer experiences at global scale. My leadership has supported 30+ retail partners, optimized acquisition journeys, and generated multimillion-dollar savings.Known for a design thinking mindset and agile leadership, I focus on mentoring high-performing teams, championing inclusive design, and aligning human-centered experiences with business impact.Let’s connect if you’re exploring design strategy, digital product innovation, or enterprise growth.
Experience
Present
Education
Collins College
Bachelor of Art Degree in Visual Communication, Graphic Design
2003 — 2007
Skills
- Outlook
- Word
- Powerpoint
- Adobe Acrobat
- Excel
- Quarkxpress
- Mac
- Photoshop
- Illustrator
- Indesign
- Graphic Design
- Web Design
- Advertising
- Production
- Graphics
- Promotions
- Flash
- Art Direction
- Illustration
- Html
- Creative Development
- Layout
- Social Networking
- Training
- Brand Management
- Business Relationship Management
- Marketing Strategy
- Marketing Communications
- Client Relations Skills
- Department Budgeting
- Contract Pricing
- Quality Control
- Technical Support
- Web Project Management
- Css
- Web Analytics
- Web Content
- Web Development
- Web Services
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