Melissa-Anne Labranche
Associate Director, Organizational Change Management @University Pension Plan Ontario
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WORK HISTORY
Associate Director, Organizational Change Management @University Pension Plan Ontario
Toronto, ON, CA
Lead UPP’s Organizational Change Management practice—developing frameworks, governance, and change adoption strategies across enterprise initiatives- Drive organizational readiness and stakeholder engagement for key transformations including AI enablement (Copilot, ChatGPT), ServiceNow implementation, and Lean/Agile capability building- Partner with senior leaders and the Chief Pension Officer to align change, communication, and delivery strategies across divisions and committees (ELT, SLT, PSC)- Advance a culture of intentionality and continuous improvement by developing change leadership capability and embedding learning programs across the organization.
EDUCATION
University of Toronto
Lean Six Sigma Certificate
University of Toronto
Project Management Certificate
Concordia University
BComm, Marketing
Schulich School of Business - York University
IMBA, International Business and Finance
MIT Sloan Executive Education
MIT Sloan Artificial Intelligence: Implications for Business Strategy, Business Administration and Management, General
BI Norwegian Business School
MSc, Finance
Ontario Institute for Studies in Education of the University of Toronto
Adult Learning and Development, Adult and Continuing Education and Teaching
McGill University
Business Analysis for Project Managers Workshop, Business Administration and Management, General
SKILLS
ABOUT MELISSA-ANNE LABRANCHE
As a strategic change and transformation leader, I specialize in shaping organizational performance through people, process, and technology integration.At University Pension Plan Ontario (UPP), I lead initiatives that strengthen our culture of adaptability and innovation—embedding change management, process excellence, and digital adoption into enterprise programs such as AI enablement, ServiceNow implementation, and Lean/Agile maturity.With a foundation in project and process management (MBA, PMP, CSSBB), I’ve led large-scale transformations at organizations including Ontario Teachers’ Pension Plan and Dream Unlimited, building frameworks and relationships that sustain change well beyond implementation.Passionate about continuous learning and equity-driven leadership, I’m focused on enabling human-centered transformation that delivers measurable value, cultural alignment, and enduring impact.
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