Mala Monica

community manager

Role
Community Manager at Akasa Coworking
Location
Gurugram, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Community Manager

    Akasa Coworking

    Oct 2025 — Present · IN

    Greet and assist members, clients, and visitors in a warm, professional manner. • Handle front-desk operations, including managing calls, emails, and walk-ins. • Support the community team in managing memberships, workspace allocation, and client onboarding. • Organize and coordinate community events, workshops, and meetings. • Maintain a clean, welcoming, and safe environment in common areas. • Assist in resolving member queries and escalating concerns when necessary. • Coordinate with other departments (admin, IT, facilities) for smooth operations. • Maintain accurate records of attendance, membership status, and service requests. • Promote a positive, collaborative, and engaging environment for all members.

Education

  • Gurugram University

    Bachelor of Commerce - BCom

    2019 — 2022

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Mala Monica — Community Manager at Akasa Coworking in Gurugram, IN | Unifers