Kisha Williams-Hines
Vice President Product Management - Wholesale Lending Services - Digital (Commercial Banking) @JPMorganChase
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WORK HISTORY
Vice President Product Management - Wholesale Lending Services - Digital (Commercial Banking) @JPMorganChase
Milwaukee, WI, US
Led enterprise strategic planning and operational execution for large-scale digital initiatives within Wholesale Lending Services, delivering $50M+ in strategic programs across highly matrixed finance, operations, technology, and commercial teams. Consolidated sales, revenue, operating margin, and operational KPIs into executive dashboards and performance narratives used in senior leadership reviews and planning cycles.Partnered closely with executive leadership to support annual, quarterly, and mid-term strategic planning, translating complex data into investment recommendations, execution roadmaps, and business cases that influenced resourcing and prioritization decisions.Role eliminated as part of organizational restructuring; currently available immediately.
EDUCATION
Federal Emergency Management Agency
IS-700a, National Incident Management System, Incident Command System Training
SAI Global
Diplomas (4), Working Together,Sexual Harassment,Preventing Workplace Violence, Code of Conduct
SAI Global
Certificate of Completion, Ethical Decsion-Making for the Insurance Industry
Milwaukee School of Engineering
Bachelor of Science (B.S.), Actuarial Science
University of Florida
Doctor of Business Administration (D.B.A)
Milwaukee School of Engineering
Master of Business Administration (M.B.A.), Data Analytics
SKILLS
ABOUT KISHA WILLIAMS-HINES
I am a Director-level Strategic Planning and Business Operations leader with 15+ years of experience supporting executive leadership through enterprise strategy development, performance management, and operational execution across large, matrixed organizations.My work centers on translating complex business performance data—sales units, revenue, operating margin, profit, inventory levels, and market signals—into clear, executive-ready insights that inform annual, quarterly, and mid-term strategic planning, investment decisions, and execution priorities.I have held senior roles at organizations including JPMorgan Chase and GE HealthCare, where I partnered closely with C-suite and senior leaders to design KPI frameworks, executive dashboards, forecasting and scenario planning models, and business cases that drive alignment and measurable results. I am particularly effective in newly created or ambiguous roles that require disciplined analytics, cross-functional influence, and the ability to move seamlessly from strategy to execution.My most recent role was eliminated as part of an organizational restructuring. I am now fully available and actively pursuing Director-level opportunities where I can contribute to strategic planning, operational excellence, and data-informed decision-making at scale.
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