Makeshia Cook

About Makeshia Cook

I started my career with a heart for criminal justice, driven by a curiosity about how…

Experience

1. Quality Assurance Engineer

   Transformational Technologies Academy

   Apr 2021 — Present · Pompano Beach, FL, US

   Validate and test the functionality, performance, and security of educational technology platforms—including LMS, SIS, communication portals, and mobile learning apps—by designing and executing targeted manual and automated tests that improve system reliability and user engagement.• Create adaptive test plans and user-centric test cases for educational web and mobile applications, expanding test coverage by 25%. Drive UI/UX testing across desktop and mobile, identifying issues early and ensuring a seamless user experience.• Collaborate with development teams to implement lightweight automated testing frameworks using Selenium, reducing regression testing time by 40%. Perform API testing with Postman and SoapUI, resolving integration issues and improving system reliability by 20%.• Manage test data creation and maintenance, supporting accurate unit, integration, and system testing while minimizing bottlenecks. Execute backend validation using SQL queries to ensure 99% data accuracy and consistency across platforms.• Embed QA best practices throughout the SDLC for both custom and packaged solutions, enabling early defect detection and smoother product rollouts. Recommend and implement QA tools, including Azure DevOps Test Planning, improving test management efficiency by 35%.• Lead user acceptance testing (UAT) cycles for academic software releases, enabling educators and administrators to validate functionality, improve usability, and align with curriculum goals—boosting adoption rates and reducing post-launch issues.• Create and maintain comprehensive test documentation, including test cases, regression suites, and defect reports, to support audit readiness, traceability, and cross-team collaboration. Translate complex test findings and risk analyses into actionable insights for leadership, accelerating approvals and ensuring confident product releases.

Education

• Devslopes Academy

  Full-Stack Web Development Program

• Florida Memorial University

  Bachelor of Arts - BA

  2001 — 2004