Makayla Romanus
Customer Success Consultant @ Mirakl
- Role
- Customer Success Consultant at Mirakl
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Makayla Romanus
I\'m a data-driven strategist with a background in cognitive neuroscience and a passion for building smarter, more collaborative systems. At Wayfair, I consult with 50+ suppliers representing $225M in revenue, using analytics, supply chain strategy, and stakeholder collaboration to drive business growth and elevate the customer experience. I thrive in roles that sit at the intersection of operations, insights, and implementation—especially when I can help turn complex problems into practical, scalable solutions.With a foundation in STEM and a curiosity for how science translates into real-world impact, I\'m especially energized by industries that blend innovation with tangible outcomes—like healthcare, life sciences, and biotech. I bring a mix of analytical rigor, relationship-building, and strategic thinking that helps cross-functional teams move fast and think long-term.
Experience
Customer Success Consultant
Apr 2026 — Present
Education
The University of Queensland
Semester Abroad - Neuroscience
Boston College
Bachelor of Science - BS, Neuroscience
2020 — 2024
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