Makala N.

About Makala N.

Human resources professional with both non-profit and for-profit experience. Proven track record with skills in effective communication, leadership, conflict resolution and innovative problem solving.Specialties: Key competencies in recruitment and workforce planning, training and development, employee relations, employment law and compliance, policies and procedures.

Experience

1. Chief Talent & Culture Officer

   Heartspring

   Oct 2022 — Present

   Leads integrated People & Places strategy, aligning talent, culture, and workplace operations to drive organizational performance and a meaningful employee experience. Oversees all aspects of human capital, physical environments, and culture, ensuring the company attracts, retains, and develops exceptional talent in a safe, inclusive, and high-performing environment.Key Areas of Responsibility: • Develops and executes workforce strategies aligned with business goals, optimizing structure, skills, and future-readiness. • Leads talent acquisition and employer branding initiatives to attract top talent and advance diversity, equity, and inclusion. • Oversees learning, leadership development, and growth programs to build capability and enhance engagement across the organization. • Champions a values-driven culture, driving employee engagement, change readiness, and a high-performance mindset. • Directs workplace strategy, facilities operations, and maintenance to ensure safe, efficient, and inspiring work environments. • Manages people & places-related risk and compliance, including policy governance, health and safety, and business continuity. • Oversees total rewards strategy, including compensation, benefits, and wellbeing programs to support employee satisfaction and retention. • Modernizes HR systems, processes, and technology to enable scalability, compliance, and data-informed decision-making.

Education

• Webster University

  Masters, Human Resource Management

  2006 — 2007

• Wichita State University

  MiniMPA: Executive Development in Public Administration

  2018 — 2019

• Wichita State University

  Bachelor's, Business Administration, Human Resources, Management

  2002 — 2004