Makaila Knight
Complete Coach @tnAchieves
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WORK HISTORY
Complete Coach @tnAchieves
Nashville, TN, US
Providing holistic support to Tennessee community college students in service of making college accessible for everyone.
EDUCATION
State University of New York at Stony Brook
Bachelor of Science - BS, Psychology
Teachers College, Columbia University
Master of Arts - MA, Education Policy Analysis
Brooklyn Technical High School
High School diploma, College Prep
Stony Brook University Graduate School
Master of Arts - MA, Higher Education/Higher Education Administration
ABOUT MAKAILA KNIGHT
I build systems where ambiguity exists.Over the past seven years, I’ve designed and scaled onboarding programs, leadership development initiatives, engagement frameworks, and cross-functional talent programs that strengthened retention, improved clarity, and increased operational resilience.Across institutions and startups, I’ve repeatedly stepped into undefined or newly created roles and translated business needs into structured, sustainable people systems — from designing department-wide onboarding architecture during mass turnover, to leading high-volume operational planning for events, to building community engagement frameworks in politically complex environments.What differentiates me is not just execution — it’s pattern recognition.I identify gaps quickly, design pragmatic solutions, secure stakeholder buy-in, and build governance models that continue functioning long after implementation. I am comfortable operating across teams, influencing without direct authority, and aligning people strategy to organizational priorities.Core areas of strength:• Enterprise onboarding & lifecycle design• Leadership & capability development• Cross-functional program management• Stakeholder engagement & culture strategy• Learning systems & operational infrastructureI am energized by complexity, motivated by impact, and at my best when building systems that help people do their best work.
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