Makaela Parsons
Customer Success Manager | MHA | Driving Growth & Innovation in Healthcare Technology & Digital Health
- Role
- Mid-market Customer Success Manager at Nabla
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Makaela Parsons
Experienced health care customer success manager with a track record of building strong relationships with customers, providing excellent customer service, and delivering high quality outcomes. Skilled in planning, cross-functional coordination and problem solving. Passionate about patient care and helping others navigate the complexities of the health care industry.
Experience
Mid-market Customer Success Manager
Jan 2026 — Present
Education
Clarkson College
Master of Health Care Administration, Hospital and Health Care Facilities Administration/Management
2013 — 2015
University of Nebraska-Lincoln
Bachelor of Science, Education and Human Sciences; Speech-Language Pathology and Audiology
2005 — 2010
Skills
- Leadership Development
- Research
- Strategic Planning
- Access
- Project Management
- Customer Service
- Nonprofits
- Leadership
- Data Analysis
- Public Speaking
- Social Media
- Account Management
- Microsoft Word
- Healthcare
- Process Improvement
- Marketing
- Community Outreach
- Microsoft Excel
- Powerpoint
- Fundraising
- Marketing Strategy
- Healthcare Management
- Microsoft Office
- Sales
- Team Building
- Hospitals
- Outlook
- Teaching
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