Maju Jacob
Senior Product Leader |Ex Cathay, Emirates, Qatar| Driving AI/ML-Powered Digital Transformation in Airlines
- Role
- Chief Manager at Air India Limited
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Maju Jacob
Aviation operations and product management leader with 19+ years’ experience driving transformation across global airlines. Proven record in flight operations, engineering operational analytics, disruption management, and cross-functional business support. Adept at leading strategic initiatives, vendor evaluation, building AI/ML-powered decision support systems, and aligning stakeholders to deliver measurable performance improvements.
Experience
Chief Manager
Sep 2023 — Present · Kochi, IN
Lead data science and AI/ML transformation initiatives for operational excellence- Spearhead ideation and development of AI/ML-powered solutions for business challenges, focusing on decision support and process automation- Orchestrate strategic project planning by defining objectives, deliverables, and domain understanding to ensure successful product delivery- Develop risk mitigation strategies and contingency plans, achieving within scope andtime project delivery- Facilitate seamless communication between airline departments, IT teams, andexternal vendors, increasing cross-functional collaboration
Education
Indian Institute of Planning and Management
MBA
INSAID
Global Certificate in Product Management
2021 — 2021
Mar Athanasius College of Engineering
Bachelor of Technology (BTech)
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