Maithraye Shankar

Customer Success Director at Oracle India

Role
Customer Success Director at Oracle
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Maithraye Shankar

In a career spanning over 25 years, I have handled multiple responsibilities including head of business operations of a division, managing teams across multiple locations, IT solutions consultancy, implementations and customer success. I am an expert in team management, pre-sales activities, strategizing business IT solutions for customers and partners across the globe to help them achieve better return on their technological investments. I have a deep understanding of the Cloud and On-Premise solutions which helps me in strategizing and providing the best suggestions for customers. I am a qualified Chartered Accountant from The Institute of Chartered Accountants of India and Bachelor of Commerce, B.Com from Mumbai University. Customer Success Executive, ensuring businesses derive value from their IT investments. Head of business application division of the company, managing the team, strategic partnerships and ensuring competency development in the identified technologies. ERP, Cloud and Business solution architect with role of project presales lead for more than 11 years IT solutions implementation, business process mapping, migration, maintenance and support for various national and international clients Oracle Cloud Solutions Consultant for HCM and ERP; Oracle E-business Suite and JD Edwards Financials, SCM implementation consultant Strong communicator with the ability to ensure execution of the time bound deliverable\'s. Good understanding of the business processes in any organization across industries. Results-Driven and proven leadership skills with cross-functional management experience.

Experience

  1. Customer Success Director

    Oracle

    Jun 2024 — Present · IN

Education

  • Oracle University

    Oracle Financials, Enterprise Resource Package

    2005 — 2005

  • Aptech Computer Education

    IBM Certified E-Commerce Course, E-Commerce/Electronic Commerce

    1999 — 2000

  • University of Mumbai

    Bachelor of Commerce (B.Com.), Accounting and Finance

    1990 — 1994

  • The Institute of Chartered Accountants of India

    Chartered Accountant, Accounting and Finance

    1994 — 1998

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