Maite Parsi
Senior Director of Labor and Employee Relations @Bowery Residents' Committee
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WORK HISTORY
Senior Director of Labor and Employee Relations @Bowery Residents' Committee
New York, NY, US
Support the development, execution, and ongoing management of employee and labor relations strategies aligned with organizational objectives, operational needs, and applicable law• Responsible for agency labor relations strategy, including collective bargaining responsibilities as they arise• Provide guidance and support to senior leadership, HR, Program Directors, and front-line management on labor and employee relations matters, including administration of the cba and workplace conduct issues• Lead, mentor, and develop a team of Labor and Employee Relations Coordinators• Oversee the daily administration of the cba• Support the team in maintaining ongoing communications and productive working relationships with the union• Oversee and advise on investigations into employee grievances, workplace conflicts, complaints, and allegations of misconduct, harassment, or policy violations• Review and discuss investigatory findings with the LER team to render advice to leadership on potential corrective or disciplinary action consistent with policy, the collective bargaining agreement, and applicable law• Serve as advisor to leadership and HR on labor and employee relations issues, including performance management, discipline, and risk mitigation• Responsible for collaborating with legal counsel on labor and employment matters, including arbitrations, administrative proceedings, and related issues• Oversee unemployment claims and Department of Labor hearings• Oversee and support the development and delivery of labor relations and union-related training for employees, supervisors, managers, and HR staff• Review employee relations metrics, including turnover, complaints, grievance activity, and dispute resolution timelines to identify trends, assess risk, and support continuous improvement• Responsible for grievance and arbitration processes under the collective bargaining agreement, including escalation, strategy, and participation as needed
EDUCATION
Boston College Law School
JD, Law
Universidad de Puerto Rico
B.A., Magna Cum Laude
ABOUT MAITE PARSI
I love my life. Every stage of my training and experience has led me to a fulfilling career in labor relations and employment law — a field that blends people, problem-solving, and purpose.I bring extensive experience across courts, conference rooms, and advisory settings — counseling and coaching clients, building productive relationships with union representatives, and bargaining at all levels. My work spans negotiation, compliance, and litigation, covering collective bargaining, employee rights, job performance, legal obligations, and workplace investigations.Adaptable and steady under pressure, I bring a broad perspective that helps me navigate complex issues and communicate effectively with people at every level — executives, counsel, and front-line employees alike.To date, I’ve appeared in 87 courts, multiple administrative tribunals (including the EEOC, Department of Labor, Massachusetts Division of Administrative Law Appeals, and Civil Service Commission), and before numerous arbitrators. I thrive on challenge and collaboration, whether leading negotiations or preparing for trial.Multilingual and multicultural: fluent in English, Spanish, and French, with working knowledge of Portuguese.Specialties: Labor relations, employment law, negotiation, litigation, mediation (trained mediator), leadership, mentoring, and strategic problem-solving.
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